Cliffhaven supports major sporting, business and cultural events hosted in the UK, including those sponsored by Government departments and Arm’s-length bodies (ALBs), as well as private events where there are significant reputational risks associated with delivery failure. In short, we help plan for no surprises.
Event delivery
Cliffhaven will work with event organisers across Government Departments, such as the Home Office for Border Force and Visas, and DCMS to align delivery outcomes to support their Visitor Economy Growth Strategy. This may involve recommendations to use premium, paid for Government services if appropriate.
Support is tailored according to the profile and complexity of the Event. Factors considered would be the public profile of an event, the level of government support, the volume of overseas attendees down to small but essential events requiring support and guidance for attendees.
Pre-Crisis Phase
The pre-crisis phase is the warning stage before a full-blown event hits, focusing on risk assessment, identifying warning signs, mitigation, and planning to spot potential vulnerabilities early and prevent them from escalating.
Crisis Phase
The crisis phase occurs when the triggering event happens and disruption hits, requiring rapid damage control, immediate safety actions, and risk management to contain the sudden impact and regain basic situational control.
Crisis Management
Response Phase
The response phase is the ongoing aftermath where teams deploy resources to handle the emergency, focusing on strategic communication, managing operations under stress, and resolving immediate problems to guide the organisation toward stability.
Resolution Post-Crisis Phase
The resolution post-crisis phase is the turning point where operations return to normal, focusing on reviewing what happened, rebuilding trust, and learning from mistakes to update future plans and build long-term resilience.
Kevin Mohr has worked in the areas of Event Delivery and Crisis Planning and Management in the UK government since 2007.
“Working across government and with the emergency services, he has developed crisis response plans and established best practice within his organisation, providing help and advice as a Subject Matter Expert during exercises in the civil service, emergency services, UK military, the EU and NATO.”
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